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The charge you pay depends on the treatment you need.  You will only ever be asked to pay one charge for each completed course of treatment, even if you need to visit us more than once to finish it - either Band 1, Band 2 or Band 3.  Normally you will be asked to pay for your NHS treatment on the day of your appointment.  We do not accept cheques.


If you are not exempt from charges, you should pay one of the following charges for each course of treatment you receive.  The fees are set by the NHS, and are the same at all dental practices in England.

Emergency dental treatment - £26.80

This covers emergency care such as pain relief or a temporary filling.

Band 1 course of treatment - £26.80

This covers examinations, diagnosis (including radiographs), advice on how to prevent future problems, scale and polish if clinically necessary, and preventative care (for example, applications of fluoride varnish or fissure sealant).

Band 2 course of treatment - £73.50

This covers everything listed in Band 1 above, plus any further treatment such as fillings, root canal work or if your dentist needs to take out one or more of your teeth.

Band 3 course of treatment - £319.10

This covers everything listed in Bands 1 and 2 above, plus crowns, dentures, bridges and other laboratory work.

All children under 18 are entitled to free NHS treatment.

We recommend that a childs first visit should be when the first tooth erupts in the mouth, no later than age one or two.

For advice on looking after your childrens teeth see our page on toothbrushing.

You do not have to pay for your NHS dental treatment if, when treatment starts or when you are asked to pay, you are:

  • aged under 18, or under 19 and in qualifying full-time education

  • pregnant or have had a baby in the previous 12 months

  • staying in an NHS hospital and your treatment is carried out by the hospital dentist

  • an NHS hospital dental service outpatient – but you may have to pay for your dentures or bridges

  • You're also entitled if you or your partner – including civil partner – receive, or you're under the age of 20 and the dependant of someone receiving:

  • Income Support

  • Income-related Employment and Support Allowance

  • Income-based Jobseeker's Allowance

  • Pension Credit Guarantee Credit

  • Universal Credit and meet the criteria

  • If you're entitled to or named on:

  • a valid NHS tax credit exemption certificate – if you do not have a certificate, you can show your award notice; you qualify if you get Child Tax Credits, Working Tax Credits with a disability element (or both), and have an income for tax credit purposes of £15,276 or less

  • a valid HC2 certificate

  • People named on an NHS certificate for partial help with health costs (HC3) may also get help.

You will not be exempt from paying because you receive any of the following:

  • Incapacity Benefit

  • contribution-based Employment and Support Allowance

  • contribution-based Jobseeker's Allowance

  • Disability Living Allowance

  • Council Tax Benefit

  • Housing Benefit

  • Pension Credit Savings Credit

  • Medical conditions do not exempt patients from payment for dental treatment. You'll be asked to show your dentist written proof that you do not have to pay for all or part of your NHS treatment. You will also be asked to sign a form to confirm that you do not have to pay.


To find out more about NHS dental costs click here.

Proof of your entitlement

You'll be asked to show your dentist written proof that you're entitled to help with dental treatment costs. This will vary depending on your circumstances. 


If no evidence is seen, we have to inform the NHS.  Any incorrect or false information could lead to a penalty charge.

It is your responsibility to understand the exemption rules and complete and sign the form accordingly.  The practice will not be liable for any charges you may incur as a result of an incorrect exemption claim.

For every NHS course of treatment you will be asked to fill out a NHS form.  It is called an FP17PR, an example of which can be found here.

As an NHS patient you can still choose private options. 

For example, you can have an NHS course of treatment but choose a cosmetic all ceramic crown.  If you do choose a private option, don't worry- you will still remain an NHS patient.  Your dentist will provide you with a written estimate clearly detailing the costs.

Missed Appointments

Missing appointments wastes time and resources which are needed for other patients. Our practice policy is that if, on more than one occasion, patients cancel with less than 24 hours’ notice or do not attend an appointment, then we will no longer be able to offer NHS treatment.  We may still be able to offer private dental care, but will require a non-refundable deposit. 


In addition, you may not be seen at our practice if:

1. You fail an initial appointment as a new patient

2. You fail an appointment of 45 minutes or longer

A missed appointment for a child is classified as a "was not brought" as it is the parent or guardians responsibility to bring the child to their appointment.  We will contact the parent/guardian to rebook.  If multiple appointments are cancelled or missed we will raise concerns with other health professionals, local children services and/or the GP.


Patients who are violent or abusive to practice personnel, to other patients or anyone else on the practice premises will be refused treatment and reported to the appropriate authorities

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